From when you visit us for the first time, we will give you the advice and guidance that you need. You just tell us what it is you would like and we can suggest what would be best for you to get what you want. If you want us to install the items we will suggest a visit by an Engineer that will look at what you presently have and what is suitable. He will measure up and make sure that what you want is possible. He will give you a price for the fitting. Once the Engineer has visited you, it is your choice if you wish to continue with your project. If you do, then pop back to the shop and we will go through exactly what it is that you want and we will give you a price for the goods. Once the order is placed, we will contact you to arrange a fitting day. Then the Engineer will arrive and install your items for you to your satisfaction and job done! Easy as that. Vaughans can be your one stop fireplace shop.
If you think you would like a Log Burner and/or surround fitted, pop in and we can give you all the advise and information you need. Our dedicated team are here to help. If you have decided that you would like to go ahead then we will arrange with the senior engineer to give you a call a Friday evening between 6pm and 9.30pm. He will arrange to come to your home and perform a survey for your fireplace on either Saturday or Sunday. When he comes to visit you he can answer anything and everything you have to ask about solid fuel. He will give you a verbal quotation for the whole job including the stove, surround, labour and any additional items needed to complete the job. If you decide to continue and use Vaughans then let the Engineer know or call the shop, where we can relay the information to the Engineer. From there on we will take care of the ordering, installing and warming up your home. Just leave all the hard work to us.